Today we welcome the co-owner and Operations Director for a
10-practice West Midlands micro-corporate - Tri-Dental - a warm
welcome to Polly Bhambra.
Buckle up and get ready for the ride - because Polly
is a powerhouse of enthusiasm for what it takes to grow a Champions
League dental business in the current challenging landscape.
Polly shares with us her unique childhood and career
pathway and in this interview you will learn:
About her childhood - one of five children of Indian
immigrant parents from India who arrived with nothing in the
1960’s;
How her father (known locally as "Mr. Singh") grew his
own business and instilled in his children a work-ethic and
people-ethic that forms the core values of Tri-Dental today;
Why “respect” is one of those core values;
Why “bitching is bullying” and what to do about
it;
The 4 questions Polly always asks herself when
interviewing new team members and clinicians;
How Tri-Dental onboard new team members and then keep
them self-motivated;
Polly’s own unique career pathway (no spoilers here -
but you’ll never guess);
Why and how she bought a derelict dental practice in
2006 and how it has grown into Tri-Dental;
Dealing with the current recruitment and retention
crisis;
What do do and say when a team member presents you
with a better offer from a new Employer and asks you to match
it.;
How Polly sees the next 18 months in dentistry
UK.
This interview is a belter and we are so grateful
that Polly gave us her time and shared her story and
insights.
About the Podcast
Two of the dental industry's top leading coaches, speakers, trainers and consultants, talking about business and life with Chris Barrow and Ashley Latter.