This month we interview Dr. Chris Bowman from Charlotte, North
Carolina.
Grab a pen and paper and hang on Chris’s every word
as you listen to a masterclass in patient communication.
We asked Chris to explain his “Problem Presentation
System” - how he enrols his patients in a conversation process that
transitions them from presenting dental problems to voluntarily
requesting and accepting Best Option solutions as opposed to
cheaper and less desirable dentistry.
We’ll also be learning how Chris re-orders the steps
in the patient journey to work closely with his hygienists on
“appointment choreography”.
This podcast is full of gems - you’ll either want to
listen to again as soon as it’s finished or scribble furiously as
Chris shares with us idea after idea on how best to deal with
conversations that challenge many of us.
Two of the dental industry's top leading coaches, speakers, trainers and consultants, talking about business and life with Chris Barrow and Ashley Latter.